Please read carefully. This item is ONLY for customers who require a NEW template on to be kept file with Chalk Line's design team and MAILED to their supporters.  

• If you have a pre-designed template on file with Chalk Line's design team kept in-house and want to update that with new content and photos, and your design will be mailed to your supporters, please use this item: Update Existing Letter Design, Mailed
• If your item requires our design team to create a brand-new design in Pages, Publisher, or Word, or you would like to have a brand new design that will NOT be mailed to your supporters, please use this item: Custom Letter Design - DESIGN ONLY
• If your item does not require any design work from our design team and is completely ready to print, please choose an item from this category: Ready to Print Letters

Chalk Line will design a custom letter template for you based off your ideas to be mailed to your current list of supporters. The template will be designed for 8.5" x 11" size paper and will be usable for future letters as well. The template will be created in Adobe Creative Suite and kept in house. 

There is an initial $39.99 design fee.  We will send a proof that will need to be approved before we start printing.

Design fee includes design services for a custom letter template set up in the following option:

• In-House template created in Adobe Creative Suite, to be used for future in-house "Design Updates" @ $17.99 per Update Order.

To ensure that we can fulfill your design request as best as possible, we ask that you include the following with your design request:

• Your text in a document format such as Word or Pages, or link to a shared Google Document (shared with tiffany.chalkline@gmail.com)
• Your photos as individual files, preferably as JPEG or PNG files
• Any organizational branding assets such as logos or icons, and/or an organizational style guide you would like us to follow
• Any specific design instructions that you would like our designers to follow. This can include picture placement, captions, and layout suggestions

Once approved, we will mail your letter to the address list provided by you. 

Turnaround time for custom design service is typically 2-3 business days. Order review is typically 1-2 business days. Production time for this item is 1-2 business days.*

*Please budget a minimum of 8 business days from when the order is placed to when it is mailed.  Item turnaround times may vary due to heavier volume during holiday periods. 

Questions? Contact us at friends@chalkline.org.