Chalk Line will design a custom letter template for you based off your ideas.  This design will NOT be mailed; the final product will be sent to use for your use as needed. 

The template will be designed for 8.5" x 11" size paper and will be usable for future letters as well. There is a one-time $129.99 design fee.  We will send a proof that will need to be approved before the final design and any design assets will be sent to the customer.

PLEASE NOTE: As of April 2025, after an audit of our Design services, Chalk Line is updating our Design policy. We are now limiting the number of revisions to three rounds of revisions. Each additional revision will be an additional charge of $7.99. This will allow our designers to prepare your designs for print in a timely manner and account for additional labor when necessary. 

To ensure that we can fulfill your design request as best as possible, we ask that you include the following with your design request:

• Your text in a document format such as Word or Pages, or link to a shared Google Document (shared with tiffany.chalkline@gmail.com)
• Your photos as individual files, preferably as JPEG or PNG files
• Any organizational branding assets such as logos or icons, and/or an organizational style guide you would like us to follow
• Any specific design instructions that you would like our designers to follow. This can include picture placement, captions, and layout suggestions

Design fee includes design services for a one-time custom letter template set up in the following options:

• In-House template created in Adobe InDesign, to be used for future in-house "Design Updates" @ $12.99 per Update Order.
• Downloadable template created in your choice of Microsoft Word or Apple Pages, to be used for future designs on your own computer and submitted to Chalk Line "ready to print".  

Turnaround time for initial custom design proof is typically 2-3 business days. Please allow time for at least 1-2 rounds of revisions. Once approved, your design and design assets will be sent to you and you will be billed for the design. Order review is typically 1-2 business days.*

*Please budget a minimum of 8 business days from when the order is placed to when it is completed.  Item turnaround times may vary due to heavier volume during holiday periods. 

Questions? Contact us at friends@chalkline.org.  

Please include any instructions for your designer, including preferred colors, fonts, images, text, graphic placement or graphic element adjustments with your order. 

If you are including photos to be included in the template, please make sure they are high-resolution (300 dpi or higher). PNG or JPEG is preferred. Please submit photos as separate files (NOT in a Word or Pages document.) 

If you are including text to be included for your letter, please upload it as a text document (Word or Pages), NOT as a PDF.